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Jul 22, 2026 | podcasts
Welcome to the Profit University audio series. Here are your hosts Bill Kennard and Tom Grandy. This is Bill Kennard along with our company’s founder Tom Grandy. This month we’re overviewing a program by Steve Kasha entitled Converting Phone Calls into...
Jun 30, 2026 | podcasts
One last comment, if the tech is doing his or her job, they’re also going to make the customer aware there’s a substantial discount for that repair if they were an annual maintenance agreement customer. Showing our customer the discounted price of $228...
Jun 30, 2026 | podcasts
With everything bundled together, the new room rate is now $260, and the hotel gets an extra $11.88 profit per day, or an additional 4.5% profit to the bottom line. Wow, I love flat rate pricing. Now, let’s replay the night before. Again, my wife and I arrive at...
Jun 30, 2026 | podcasts
Most in the trades industry have some pretty strong feelings when it comes to flat rate pricing, and there’s usually no gray area. Contractors that are on flat rate pricing feel like it’s the best thing since sliced bread. However, contractors that are not...
May 28, 2026 | podcasts
Hello, and welcome to the Service Contractors Business presentation of the month. This monthly CD web series represents yet another step in accomplishing Grandy and Associates vision of teaching contractors how to run profitable businesses. Each month, a different...
May 28, 2026 | podcasts
Hello, and welcome to the Service Contractors’ Business Tape CD of the Month. This monthly cassette CD series represents yet another step in accomplishing Grandy and Associates’ vision of teaching contractors how to run profitable companies. Each month, a...
